Slideskey Privacy Policy

Effective Date: July 27, 2024
Update Date: July 27, 2024

This Privacy Policy applies to the Slideskey website (hereinafter referred to as "us" or "our website"). It is intended to help you understand how we collect, use, share, transfer, publicly disclose and protect your personal information, and at the same time disclose to you the purposes, methods and scope of our collection and use of personal information, as well as provide you with methods to access, update and delete personal information. Please read and fully understand this Privacy Policy carefully, and confirm that you have fully understood and agreed to the contents of this Policy before using our website and services. If you do not agree to any terms of this Policy, please do not use our website and services.

1. How We Collect and Use Your Personal Information

We will follow the principles of legitimacy, legality and necessity to collect and use your personal information that you actively provide in the process of using this website, that is generated due to your use of this website, and that we obtain from third parties for the following purposes:

  1. Registration and Login: When you register a Spark AI account, we will collect your mobile phone number, email address, password and other information to create an account for you and provide personalized services.
  2. Service Provision: To provide you with various services of Spark AI, such as intelligent Q&A, text generation, etc., we may collect the questions you input, text content and other information to understand your needs and generate corresponding answers or results.
  3. User Experience Optimization: We will automatically collect detailed information about your use of the website, including but not limited to access time, browsed pages, operational behaviors, etc., and save them as network logs to analyze user behaviors and optimize website functions and service quality.
  4. Security Assurance: To ensure the security of your account and the safe operation of the system, prevent phishing website fraud, detect and prevent security incidents, we may collect your device information (such as device model, operating system version, unique device identifier, etc.) and network information (such as IP address, network connection status, etc.).
  5. Third-Party Cooperation: In some cases, we may collect your personal information from third parties (our partners) within the scope of your authorized consent, such as obtaining your public information on third-party platforms through third-party login methods.

2. How We Use Cookies and Similar Technologies

To ensure the normal operation of the website, we will store small data files called Cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of Cookies, the website can store data such as your preferences or selected services, such as your login status, language settings, etc., to provide you with more convenient services. We will not use Cookies for any purposes other than those stated in this Policy. You can manage or delete Cookies according to your preferences. You can clear all Cookies stored on your computer, and most web browsers have a function to block Cookies. However, if you do so, you may need to manually change user settings every time you visit our website, and you may not be able to log in or use the services or functions provided by Spark AI that rely on Cookies due to such modifications.

3. How We Share, Transfer and Publicly Disclose Your Personal Information

  1. Sharing: We will not share your personal information with any companies, organizations or individuals outside Slideskey, except in the following cases:
    • Obtaining your explicit consent or authorization in advance;
    • Providing it as required by applicable laws and regulations, legal procedures, or the requirements of government authorities or judicial departments;
    • Sharing with our affiliated companies, but we will only share necessary personal information, which is subject to this Privacy Policy;
    • Sharing your personal information with our partners to realize specific service functions, but we will require partners to comply with strict confidentiality obligations and only use the information for the purpose of realizing specific functions.
  2. Transfer: We will not transfer your personal information to any third party unless we obtain your explicit consent, or transfer it in accordance with the provisions of laws and regulations, or the requirements of government authorities or judicial departments.
  3. Public Disclosure: We will not publicly disclose your personal information unless we obtain your explicit consent, or make public disclosure when required by law or regulatory authorities.

4. How We Protect Your Personal Information

  1. We take technical measures and other necessary measures to protect your personal information from unauthorized access, use, modification, disclosure or destruction. For example, we use encryption technology to encrypt the storage and transmission of sensitive information to ensure the confidentiality and integrity of the information.
  2. We have established a sound information security management system and processes, conduct information security training for employees, ensure that only authorized personnel can access and process your personal information, and require them to strictly comply with confidentiality obligations.
  3. Although we have taken the above measures, please note that there are no absolutely secure information protection measures in the Internet environment. If a personal information leakage or other security incident occurs, we will immediately activate the emergency response plan, take corresponding measures to handle it, and notify you in a timely manner in accordance with the requirements of laws and regulations.

5. Your Rights Regarding Personal Information

  1. Right to Access: You have the right to access the personal information stored in your Spark AI account, including but not limited to your basic information, historical records, etc. You can view and manage it by logging into your account and entering the corresponding settings page.
  2. Right to Correction: If you find that your personal information is incorrect or inaccurate, you have the right to request us to correct it. You can do this by contacting our customer service staff or using the correction function provided on the website.
  3. Right to Deletion: Under certain circumstances, you have the right to request us to delete your personal information. For example, when you cancel your account, we will delete the personal information related to your account. However, please note that in accordance with the requirements of laws and regulations, we may need to retain certain information for a certain period to meet legal compliance or other business needs.
  4. Right to Withdraw Consent: You have the right to withdraw your consent to our collection and use of your personal information at any time. You can exercise this right by modifying your account settings or contacting our customer service staff. However, please note that withdrawing consent may affect your use of certain services.

6. How We Handle Minors' Personal Information

We attach great importance to the protection of minors' personal information. If we learn that we have collected minors' personal information, we will delete the information as soon as possible after confirmation, unless otherwise stipulated by laws and regulations. If you are a guardian of a minor, please pay attention to whether your child uses our website and services without your consent. If you find such a situation, please contact us in a timely manner, and we will take corresponding measures to protect the minor's personal information.

7. Updates and Modifications to the Privacy Policy

We may update and modify this Privacy Policy due to changes in laws and regulations, business development needs or other reasons. We will publish the updated Privacy Policy in a prominent position on the website and notify you through appropriate means, such as sending an email or publishing an announcement on the website. Please check this Privacy Policy regularly to understand changes in our methods of processing your personal information. Your continued use of our website and services means that you agree to be bound by the updated Privacy Policy.

8. How to Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, or if you believe that our personal information processing behavior has infringed your legitimate rights and interests, please contact us through the following methods:

We will handle your feedback in a timely manner after receiving it and reply to you within a reasonable time.